On-line reservations

Resuming PLAY SKOOL and 

Grooming Services Nanaimo location ONLY

Please read special notes before booking as restrictions are in effect. 

OUR NEW POLICIES: 

  • EVERY PET  booked for grooming will be washed/ shampooed immediately upon entering the facility, no exceptions! If your pet is NOT brushed out when it arrives, the resulting mats may have to be shaved off.

  • Every pet booked for a nail trim or Play Skool will be wiped down upon entering with a sanitizing towel, for maximum safety of our staff handling your pet. No exceptions.

  • Providing  No Human Contact Service, we will communicate from a safe distance of 8ft or more. 

  • Due to the extra safety precautions and extra time we will spend with your pet, there may be a small surcharge. We will do everything in our power to keep that to a minimum. 

 

Drop off and pick up

  • We have set up a Separating Safety Channel outside the facility. You will enter the channel on one side,  after talking to the staff member about your requirements, you will secure your pet to the clip provided, then leave your pet while taking your own leash with you, close the gate behind you, retreating to a safe distance to wait until your pet is secured by a staff member.

  • We sincerely appreciate your precautionary measures. Wearing gloves and facemask is strongly encouraged. 

  • A staff member will enter the separating channel from the opposite side to secure your pet and escort them into the facility. All collars or harnesses worn by your pet will be washed upon arrival. 

  • We are staggering intake and pick up to ensure no line up outside. Please respect other people’s safety margin of 8 feet or more. For grooming: You will receive a call when your pet is ready to go home.  For Play Skool we will set a dedicated pick-up time at drop off. Please be on time to reduce our stress load. 

  • Payment must be arranged before the pet leaves, by e transfer or virtual terminal (credit card information and postal code required) No cash or other transactions possible at this time.

  • Sanitizing spray and wipe will be offered to you outside of the holding area, and staff will be wearing PPE ( gloves, mask and goggles) 

  • All contact surfaces: door, clip, etc will be sanitised between every person entering and leaving 

  • The same procedure in reverse will be applied at pick up. 

Stay safe, be well!! 

To set your dog up for a Play Skool assessment please fill out the form ->

 
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(250) 758-3908
nanaimopetservicesoffice@gmail.com
4512 Wellington Road
 

Nanaimo Pet Services Inc.

1990-2020